# Get help

<figure><img src="/files/YsaCjzYCqoHRvBZVfjxy" alt=""><figcaption></figcaption></figure>

If you encounter difficulties, or if some functions do not work as expected, or if you are unsure whether some functions are working, this help section may be able to assist you.

### Help section

To help you quickly find the content you need, we have divided the help topics into multiple sections. Below is an overview of what you will find.

### Troubleshooting

The "[Troubleshooting Errors](/support/troubleshooting.md)" page collects various errors that users may encounter when using OmniPact. This page not only displays the problems but also provides solutions and explanations of the causes of the problems.

### Frequently Asked Questions

The[ Frequently Asked Questions (FAQ)](https://docs.omnipact.io/support/frequently-asked-questions) page addresses the questions commonly raised by OmniPact users. The answers to these questions provide advice, explanations, or links to practical resources.

### Other guidelines

There are also many guides in the help topics that can instruct you to solve technical problems. We will add guides for problems that frequently occur and may be difficult to solve, so if you encounter difficulties, be sure to look for relevant guides here.

### Seeking support

OmniPact does not have a dedicated customer service department. If you cannot find an answer to your problem here, you can go to the "[OmniPact Telegram Channel](https://t.me/addlist/yww-_328oDtmODY9)" or contact <omni@omnipact.io> for help. For your safety, if you are joining our Telegram channel for the first time, be sure to read the tips on fraud prevention.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.omnipact.io/support/get-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.